MasterPiece supports the retailer from first contact with customer, through the measuring, planning, and quoting by estimator in home, and thence acceptance and fitting. The software works on any of iPad/Android/Windows/Mac.
MasterPiece already provides unique usability for the estimator in the home. However, further frontend and backend functions are now offered in a uniquely integrated way.
At the backend, a direct interface with Xero is offered, with the ability to align the record of payments between MasterPiece and the accounting system. This feeds into the follow-up & reminders system which ties payments due to the fitting date.
The diary for scheduling fitters is uniquely flooring specific: duration is automatically estimated; multiday events are supported; ability to gang individual fitters for an event. The diary works with the part fits facility; this is unique in its ability to set up part fits at a dashboard and then generate a separate “Info for fitter and warehouse” for each part fit.
The support for the frontend process includes:
- Capture of full pre-visit details, to prime the estimator for entry into the home.
- Scheduling estimator visits & in-store reminders.
- Provision of whole product sets from popular suppliers such as AW, Penthouse, Cormar, Quickstep, Amtico, Karndean, Invictus and Moduleo; with bulk price editing tool.
- Ability to take-off from floor plan from Builder or Rightmove by trace over to scale.
- Ability to handle simple sales in-store, for instance of remnants.
A two hour hands-on session over Zoom equips the new user to tackle real jobs; further functions can be added incrementally, making transition to operational use very easy.
www.masterpiece-system.com