Advice
Myths debunked: 5 common misconceptions about wood flooring
By Natalie Mudd, Creative Director and Co-Founder of Knot and Grain
Many homeowners harbour misconceptions about...
Ensuring your Ts & Cs are in order
By Richard Renouf, Independent Flooring Consultant
Who is responsible when a customer complains about a problem...
The new & current trends we’re taking into 2026
By Kirsty Barton, Marketing Manager at Alternative Flooring
As we approach the new year, now feels...
Guarantee or warranty?
Do you know the difference between a guarantee and a warranty? There are some specific...
Invisible danger
Unmanaged excess subfloor moisture is the leading cause of floor failure and frequently results in...
Best practice for pricing: Part 2
By Richard Renouf, Independent Flooring Consultant
The most important price for a customer to consider is...
LVTs are perfect for ‘Instagrammable’ interiors
‘INSTAGRAMMABLE’ interiors can have a hugely positive impact on the popularity and success of leisure...
Best practice for pricing
What do you know about the regulations for pricing your products? From my visits to...
Designing for Agility: Customisable displays that keep flooring brands fresh
In flooring retail, change may not be constant, but it is expected. Ranges evolve periodically,...
Modular Mastery: Building smarter displays for flooring point of sale
By Matt Cater, Owner of Fathom Displays
In flooring retail, no two stores are the same....
Dealing with court claims: Part 2
This is a follow-up to Richard Renouf's article on how flooring businesses should handle court...
Dealing with court claims
By Richard Renouf, Independent Flooring Consultant
There’s very little that causes more worry to a retailer...
Bridging worlds: Designing the physical and digital journey in flooring retail
By Matt Cater, Owner of FATHOM
Flooring is one retail category that resists going fully digital,...
Stand out in a crowded market with e-commerce strategies
By Matthew Carlin, Digital Director at Smart Marketing Works
The UK’s e-commerce market accounts for just...
Embossed-In-Register: A comprehensive overview
By Adam Silvester, Area Sales Rep at Lionvest Trading
In recent years, the flooring industry has...
Sustainability Matters: Circular Thinking in Flooring Displays
By Matt Cater, Owner of FATHOM
Our industry thrives on visual storytelling and impact-driven retail display,...
The Sustainable Problem
By Tom Bourne, Creative Director, Select First
The term ‘sustainable’ is one widely used in the...
The C Word
In our world, the C word has 12 letters: disgruntled customers use it a lot,...
Credit where it’s due
In this article, independent flooring consultant Richard Renouf explains how a customer’s rights and obligations...